Manages attendee check-in, badge and bag distribution, and on-site registration. Serves as the first point of contact and supports credentialing and attendee flow. Provides attendees with clear directions and logistical information regarding transportation, including schedules, pickup/drop-off locations, and shuttle coordination to ensure smooth travel experiences.

Stationed throughout the venue to direct attendees to sessions, restrooms, dining areas, exhibit spaces, and event rooms. Ensures smooth navigation and traffic flow. Manages lines, monitors room capacity, and ensures safe, organized entry and exit during high-traffic periods.

Responsible for pre-event and daily setup, including room configurations, signage placement, staging materials, and preparing all spaces before programming begins.

Handles clean up of papers distributed in event spaces, venue reset if the chairs or tables need to be readjusted for the next session, and general cleanup of trash on the floor. Also manages collection, logging, and return of lost items.

Serves as the welcoming presence of the convention. In addition to managing hospitality areas and supporting attendee needs, this team will oversee speaker and sponsor unplated meals, ensure delivery and setup of food and beverages, escorting, green room coordination, and schedule management, and provide essential materials such as writing utensils and notepads for speakers and VIPs. They will play a key role in maintaining a seamless and comfortable experience for all featured guests.

Provides dedicated support for speakers and VIPs, including escorting, green room coordination, and schedule management.

Assigned to session rooms to manage capacity, distribute materials, track attendance, and ensure sessions run on time.

Assists with basic technical needs including microphone handling, slide transitions, and troubleshooting in coordination with the AV team.

Flexible team members deployed as needed to fill gaps, manage high-traffic moments, and respond to real-time operational needs.

Assists vendors with setup, logistics, troubleshooting, and ensures exhibitor areas remain organized and functional.